Patients, Professionals and the Internet Patients, Professionals and the Internet
Dr Debbie Keeling
Current research interests
Debbie is currently Research Associate within Manchester Business School, The University of Manchester. Formerly Research Consultant and Senior Research Officer, she has worked on a diverse range of projects with interests that span social support, social networks, virtual communities, motivation, technology acceptance, learning and innovation. She has a particular interest in the application of motivational perspectives and the impact of social support through social networks on behaviour; this has been a thread of continuity between much of her research whether in health, organisational or e-commerce fields.
Qualifications
  • 2001 - PhD, Organisational Psychology
  • 1995 - MPhil, Health Psychology
  • 1993 - BSc(Hons) (1st Class), Psychology
Selected publications
  • Keeling D I, Shiu E, Newholm T, Laing A & Hogg G (2007) A Conceptual Framework for Understanding Use of the Internet for Health Related Information. In P Cunningham & M Cunningham (Eds), Expanding the Knowledge Economy: Issues, Applications, Case Studies, Part 1, pp 495-504, IOS Press: Amsterdam
  • Macaulay L, Keeling K A, McGoldrick P J, Dafoulas G, Kalaitzakis M and Keeling D I (2007) Co-evolving E-tail and On-Line Communities: Conceptual Framework, International Journal of Electronic Commerce, Vol 11(4), Summer, 53-77
  • Keeling, K.A., Sherry Y and Keeling, D.I. (2006) Passwords and Persuasion: The Role of Humour in Social Marketing of Secure Password Use, www Conference, IADIS, Murcia, Spain, October 6th 2006.
  • Jones, E., Keeling, D.I., Davies, R., Hampson, D., Attwell, G. and Hughes, J. (2003) Developing Innovation in Tourism and Hospitality Companies: Motivation Organisational Culture Knowledge Transfer = Innovation. Chapter 36 in ‘’Managing Employee Attitudes and Behaviour in the Tourism and Hospitality Industry’’, S. Kusluvan (Ed.), Nova Science Publishers: UK/USA
  • Jones, E., Davies, R. and Keeling, D. (2000) ‘’Key Qualifications and the Development of Innovation in Small Companies:  The Experience of the European DISC Project.’’, CEDEFOP Annual Conference, Portugal, 2000
  • Keeling, D.I., Jones, E., Botterill, D. & Gray, C. (1998) Motivational Perspectives and Work-Based Learning.  Chapter 16 in ‘’Motivating Students,’’ G. Thompson, S. Armstrong & S. Brown (Eds). SEDA Series. Kogan Page:  UK.
  • Keeling, D.I., Jones, E., Botterill, D. & Gray, C. (1998) Work-Based Learning, Motivation and the Organisational-Employee Interaction:  Implications for Lifelong Learning.  Innovations in Education and Training International 35(4), pp. 282-291.
  • Keeling D.I., (1997) ‘’Motivational Perspectives and Work-Based Learning.’’  SEDA Conference on Encouraging Student Motivation, University of Plymouth, 8-10th April, 1997
  • Keeling D.I., Price P.E., Jones E. & Harding, K.G. (1996) Social support: Some pragmatic implications for health care professionals.  Journal of Advanced Nursing 23, pp. 76-81.
  • Dainty G., Keeling D.I., and Jones E. (1996) ’Motivation to Learn: The Potential of Hypermedia.’’  ED-MEDIA ‘96 - World Conference on Educational Multimedia and Hypermedia, Boston Park Plaza Hotel, Boston, MA, USA, 17-22nd June, 1996.
  • Keeling D.I., Price P.E., Jones E. & Harding K.G. (1995) Chronic wounds: Measuring stressors in an elderly population.  Fifth Annual Meeting of the European Tissue Repair Society Conference Proceedings, Italy, Aug.
  • Keeling D.I. (1994) Social support and chronic wounds: Implications for the healing process.  Concord 4(2), pp. 37-39
  • Keeling D.I., Price P.E., Harding K.G. & Jones E. (1994) A checklist of specific stressors associated with chronic wounds.  Health Psychology Update, Issue 18, Dec, p 33.
  • Keeling D.I., Price P.E., Harding K.G. & Jones E. (1994) A checklist of stressors associated with chronic wounds.  Fourth European Conference on Advances in Wound Management Proceedings, Copenhagen, Sept. 6-9th, Macmillan Magazines, p. 196.
Public Reports authored/contributed to
  • Macaulay, L., et al. (2002). Study of Compliance with the Data Protection Act (1998) by UK Websites. Report for the Office of the Information Commissioner: available at  www.dataprotection.gov.uk  and www.hispec.org.uk
  • Keeling DI (2002) “SmartCard Technology: Business and consumer aspects within a European perspective” Prepared for HiSPEC Project, UMIST (now University of Manchester) available at www.hispec.org.uk
  • Keeling DI (2001) ‘’FARSTARS – An evaluation of the Concept’’ .  Prepared for HiSPEC Project, UMIST (now University of Manchester) available at www.hispec.org.uk
Other selected reports
  • Keeling DI (2003) “Assessing the E-Factors Thematic Model “ (2003) Prepared for Professor Macaulay, Professor of Systems Design, Department of Computation, UMIST (now School of Informatics, University of Manchester)
  • Keeling DI (2001) “Consumer Perspectives of the Co-oponline, Navigator and Co-op Directory Services” (Prepared for the Co-operative Wholesale Society, Manchester)
  • Keeling DI (2001) ‘’Employee Satisfaction at Work’’ .  Prepared for the Co-operative Bank, Manchester.
  • Keeling DI (1996) ‘’Facilitating Accreditation of Prior Learning and Accreditation of Prior Experiential Learning’’ .  Prepared for South Glamorgan TEC, Cardiff.
Selected research projects
  • 'Patients, Professionals and the Internet - Renegotiating the Healthcare Encounter'. Funded by NIHR SDO (2006-2009)
  • ‘Assessing Training of Health Care Professionals’ (for working with people who have learning disabilities and present with dementia). Funded by NHS Wales (2006)
  • ‘HI-SPEC: Human Issues in Security and Privacy in E-Commerce’. Funded by EPSRC, ESRC and DTI (2001-2002)
  • Developing Innovation in Smaller Companies. Funded by ESF (2000)
  • Facilitating Accreditation of Prior Learning and Accreditation of Prior Experiential Learning. Funded by South Glamorgan TEC, Cardiff (1996)